What is MLA Certification and Why Does It Matter?
When you need a locksmith, you'll often see companies advertising themselves as "MLA-certified" or "MLA-approved". But what does this actually mean, and why should it matter to you?
What is the MLA?
The Master Locksmiths Association (MLA) is the UK's leading trade association for the locksmith industry. Founded in 1958, it sets the standards for locksmith training, ethics, and professionalism across the country.
Unlike many industries, locksmithing in the UK is not regulated by law. Anyone can call themselves a locksmith and set up business tomorrow. This lack of regulation has unfortunately led to numerous cases of unqualified individuals and outright scammers operating in the industry.
The MLA exists to fill this gap by providing a voluntary standard that genuine professionals can meet.
What MLA Certification Requires
To become an MLA-certified locksmith, individuals must meet strict criteria:
Skills Assessment
Applicants must pass a practical assessment demonstrating their locksmithing skills. This isn't a tick-box exercise — it's a hands-on test of their ability to perform the work to professional standards.
Criminal Record Check
All MLA members undergo enhanced criminal record checks (DBS checks). Given that locksmiths work with security and often have access to people's homes, this provides crucial peace of mind.
Insurance Requirements
MLA members must hold appropriate public liability insurance. This protects you if anything goes wrong during the work.
Code of Ethics
Members agree to follow the MLA's code of ethics, which covers fair pricing, honest advertising, and professional conduct.
Ongoing Training
The security industry evolves constantly, with new lock types and attack methods emerging regularly. MLA members commit to ongoing professional development to keep their skills current.
Why This Matters When You're Locked Out
Being locked out of your home is stressful. You're often in a vulnerable situation — it might be late at night, cold, or you might have children with you. In that moment, you need to make a quick decision about who to call.
This is exactly when rogue traders strike. They know you're desperate and may not have time to research properly. Common tactics include:
- Quoting a low price on the phone, then adding charges once they arrive
- Claiming locks need replacing when they could be opened
- Charging for "emergency" callouts that aren't emergencies
- Providing poor quality locks at inflated prices
Choosing an MLA-certified locksmith significantly reduces these risks. The certification provides accountability — if something goes wrong, you have recourse through the MLA's complaints procedure.
How to Verify MLA Certification
Genuine MLA members can be verified through the official MLA website. Be wary of companies that simply display an MLA logo without being verifiable members — unfortunately, some rogue traders have been known to use fake credentials.
When we connect you with a locksmith through our service, we've already done this verification. Every locksmith in our network has had their MLA credentials independently confirmed.
The Bottom Line
MLA certification isn't just a badge — it's a meaningful standard that protects you as a consumer. In an unregulated industry, it provides the assurance that you're dealing with a qualified, insured, and vetted professional.
Need a locksmith in Gloucester? Contact us or call 01452 905306 to be connected with an MLA-certified professional.